On 1st October 2020, Supreme Court ordered full refund for tickets booked during the coronavirus lockdown for domestic or international travel up to May 24. The Directorate General of Civil Aviation (DGCA) proposed either a refund or credit shell plan to reimburse passengers whose flights were cancelled during the nation-wide lockdown. A three-judge bench led by Justice Ashok Bhushan said tickets booked through travel agents would be refunded through travel agents. But the travel agent plays hide and seek games under the cover of providing everything online. For many passengers, the travel agents haven't still refunded the ticket fare. Travel agents like MakeMyTrip seem to take customers for a ride. A call to their customer care sends an automatic reply “Any Refund for this request is...
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